CoverGirl and Olay Simply Ageless Foundation: Opening Instructions and Usage Tips.

I don't think I have ever received as many e-mails as I have before now, than with the questions I have been receiving about Simply Ageless, the new foundation from CoverGirl and Olay. I told you about this foundation innovation just before the Holidays and it seems as though many of you have purchased and have questions. The number one question I get is, "How do I open this?". So I went to CoverGirl and have the information for you right here. 

I have discovered not only how to open the compact itself, but found some great tips on how to use this as well.

First, to open the product. There are two parts to the compact. The top part, which contains the actual foundation, and the bottom part that contains the sponge. The bottom simply flips open to obtain the sponge, and lets you keep it there when not in use. To open the top part, you need to twist the large clear lid off of the jar. It only takes one turn and it will open. The lid might be on tight, but it will definitely open with not too much effort. Remember, righty-tighty, lefty-loosey: Turn it to the left to open, to the right to close.

To apply the foundation, simply smooth the sponge across the compact to blend the products together and apply. The white color will never ever change the color of the foundation. It is just the special process by which the products were made to work in conjunction with each other. If you want to see it in action, check out this video with CoverGirl Makeup Artist Molly Stern, as she uses a wedge sponge to apply it to a model. To get a softer more sheer finish, dampen the sponge with water before applying.

Comments

[Dee]

Good Lord!! I've been trying to opened the jard since last night. I had to Google how to . Not even my husband couldn't opened it for me.Now we both laughing about it. Okay you guys for the price you selling it at least put some instructions on how to?. I was getting ready to return it to the store where I bought it from.

[Lisa]

I had to take a knife to mine to pry it open - then of course the top is broken and will not reseal. But this was the ONLY way to open it!! It was absolutely infuriating and the most ridiculous packaging!!

[Joy]

Soooo disappointed in a "Cover Girl" product. IF I ever do get one opened, it better be worth it!

[Gail]

Yes, it was a devil to open. Finally got my hubby to work on it and ----He Did It !! Now I am upset because my face looks like a ghost. Bought Ivory as I usually do and can`t wear it. Can I return it? Hope so , or else that is $17 lost. Gail

[BH]

Come on! How intelligent does one have to be to open a 'compact?' Yes, there are no instructions, but really, you can figure it out. It is an awesome product and I hope they never discontinute it.

[Carol]

I still cant get it open. I wonder how much some idiot got paid to design this? Did ANYONE test the product before releasing it? I've had four people try to open it! Ridiculous!

[Raquel]

This is crazy . . . I finally got it open with the rubber gloves I use to wash dishes!

[Denise]

This is the WORST product I have ever tried! Have done all the suggestions, and still can not get it open. Whoever designed the case should be fired!!!!!

[gbalbe]

I love the product but also hate the package. I am so dissapointed at the packaging for
.04 oz of product. covergirl and olay should be ashamed.
Also the sponge is a disgrace. Girls get a real sponge such as the beauty blender egg
or a mary kay sponge and you won't have any streaks. I'm not a rep, those are just two
I know I love. Some suggestions: A higher end sponge sold seperately? A higher end
compact with exchangable pot when the foundation runs out? I don't think I will continue
to pay $15 or more for .04 oz of product.

[kathy]

After struggling with it for a while I gave up and my husband had to use the large pliers on it to open it, even after I googled it to find out how. I remember seeing Ellen Degeneres fighting with it on her show one day so I guess I should have been warned. Hope it is worth the aggravation. Will find out in the morning. I really think CG should rethink this packaging.

[Stacey Phillips]

I worked and worked on this and started to disect it as if it were a science project. I have a college degree and this product has made me feel like a complete idiot. Even after banging it, as suggested from this website, I still havn't been able to get it open! I'm just going to take mine back. Nothing so simple as foundation should be this difficult. Cover Girl missed a step in the production of this product! I havn't used a store bought product in years (a loyal cosmetic counter buyer ) bcs. i've always seen the products bought at stores as inferior and not made as well.......well, i think this incident proved it! Never again. I'll stick to my expensive cosmetics. You get what you pay for is the motto here i believe!!

[ellen]

Argh! I've banged, I've twisted, the sucker will not open. I am glad to know I'm not alone in this. I tried to call CoverGirl, actually thinking they'd think I was nuts to ask such a question, but they were closed so I googled it. All of you who got it open, good for you, but I'm taking this back tomorrow as well as writing CoverGirl to tell them how utterly stupid this design is.

[marlene]

For those of you who are really unhappy with the product, you can go to the Simply Ageless Cover GIrl site, print and fill out a form that's only about4 lines long, mail it with your receipt, and and they will refund what you paid for it.

[Elly2006]

Wow. I jokingly googled "how to open cover girl foundation" and am happy that I am not the only one who can't open this, but sadly it is going back to the store unopened. Even my darling husband tried to open it and he works in construction. This is pathetic. Maybe Ellen Degeneres needs to show us how to open this on the next commercial. Love Cover Girl. Love Ellen. Hate this cr@ppy packaging! Didn't even get to try it.

[Jill]

I don't normally buy Cover Girl products but I use the Olay Regenerist line religiously. I bought this product twice and had no problems at all opening it. But the third time, I got it home and could not get the damn thing open. I went to several different stores, gently peeled back the sticker and tried twisting them open...no luck. That's when I knew it wasn't me, nor just the one I had bought. I finally Googled to find out if there were instructions, a product recall, or something - and found this site. After reading a few of the comments here and then banging it on the counter a few times I was finally able to twist it open. I am still deciding if I like the product (there aren't that many applications in one container) but this certainly was a turn-off. I can't believe they don't go through some type of testing in order to have anticipated this problem.

EPIC FAIL, Cover Girl. Most likely it is back to Maybelline for me!

[Pat Graham]

I finally had to google to get it opened. I'm glad I'm not the only one. I thought I missed the rack with the "special too" to open this product. I was ready to take it back. But I found after reading this, I could finally open it with one of those rubber jar lid openers. If my hand are swollen and too sore, I will actually try this makeup tomorrow. I pray CC will do something about this "JAR".

[Cheryl]

I ,as everyone else bought this product and wondered why it did not have any instructions for the application. Went to Google and watched the video which explained everything. Have not tried the makeup yet, but I hope it is good?

[Mary]

Finallly got it opened. Even after finding the directions it was very difficult. Can't you put some little gripping knobs on the compact or come up with a better container design? Love the product, though . . .

[Dianne C]

I am so glad I found your website. I tried for two days to get this darn thing open. After reading your article I simply tapped it on the kitchen sink and it opened immediately! Dianne C

[Natalie]

It's pretty silly that I had to google how to open this thing. I am banging it and pushing and twisting and still can't get mine to open! Very poor design.

[Jean Mullis]

I like the make up I did not have a problem getting it open it is just the most un-handy case I have seen.
Take a look at Loreal true match powder case, copy it and you have a make up there that will sell
All you need is have a lid to life on top for the make up a lid to lift for the sponge. Someone must have earned a year or two salary trying to come up with this one you made. It surely never got tested.

[janie]

Has anyone had any allergic reactions to it? I normally wear hypo-allergenic Almay- but they don't have this kind of product yet-

I got a slight rash on my neck- but nothing on my face- is it still safe to wear?
I'm allergic to any type of blush brush or makeup sponge-

***I haven't had a zit in twentry years because I don't use sponges or brushes.

[Susie Turner]

I am now wearing Clinique Workout Makeup - Beige. What color would I pick in the CoverGirl/Olay makeup. I want to try it since Clilnique is no longer selling the Workout Makeup.
Thank you.
Susie

[Mary Smith]

June 12, 2009. I have never, ever, ever, ever had such trouble figuring out how to use a product. I still don't know how to use it even after I finally, finally, finally, opened it. Whew. Too tiring to buy another CG product. What were they thinking?

[Mary Smith]

Too tiring to deal with. Hope CG didn't make too many of these.